Eightcap high popularity
💳 Deposit by cards, e-wallets, crypto, bank transfer. Withdrawals are usually smooth, though some delays are reported.
What traders say ★ 4.1 · 3,700+
It was the reactivity of the staff especially Guillermo Sánchez. Your team across melbourne and Bulgaria called me when they saw my called was missed ocerall great experience
More than 4years, I have good experience with 8Cap. I never had any problem.
Good app very helpful
Had a great conversation, and fast action through my request. Great customer service, everytime I chat with them. They act fast and no hussle.
I have used this broker for about a year and u lijed it's trustworthy and fund protection .
Your ease of account opening, for now. Thanks.
Emily was responsive and open Was treated like an adult not just read from manual Never fun contacting support but this was actually pleasant Thankyou
I'm new client
the best fx broker there is !
It’s my first time and I know about this trading is a little hard and might be stressful but i think i can enjoy using this to get more experience
Good broker
Awsome!!!!
Stable platform. Server fast response. Customer service very good.
Great broker i did a mistake with the bank transfer and they allocated the money on my account in 5 minutes best customer service ever met
Very good on everything
Very good supporting and I Fully satisfied
Spread, system, customer service and performance solution
This platform is a grateful and helpful but one issue face I can't recieve sever in email and starting the trading trade locker platform and trade locker suggest broker 8eighcap platform
The app is user friendly
Good leverage for beginners and quick response.
Great customer service and reliable flatform for trading. I have great experience so far. Just requested my first ever withdraw and support said it will be released within 24 hours. I am waiting for it..
Good advice
Without delay. After collecting all the necessary information my account was opened and ready for trading. No explanations and no resubmissions, no appeals as I have experienced with other firms.
Mr. VENISCLAV has superior customer service and is excellent at his profession.
Good trading conditions, good support
Great customer service from day 1 when I started my account. All has been set professionally. The team always follows up with you, checking if you come across any questions, they are always helpful and answer any…
Great experience with Eightcap so far! The Thai support team is super quick and efficient, which I really appreciate. The trading conditions are solid, especially the Raw account with its low spreads. I'm also a fan of…
Customer service was very helpful
It's great mainly the customer service is dam Good
Great support, great programme interface
Bottom line
Eightcap is a high-popularity choice among traders worldwide, scoring 8.29/10 on our scale. Opening an account takes just a few minutes — start with the button above.
Strengths
- Genuine, verifiable multi-jurisdiction regulation including one directly-confirmed Tier-1 license (FCA 921296, confirmed on fca.org.uk itself) alongside ASIC and CySEC licenses (claimed, cross-corroborated across multiple independent aggregators but not independently register-checked this session)
- Low, transparent FX-major spreads on the Raw account (0.0-0.1 pip range confirmed directly on Eightcap's own pricing page) — consistently rated as low-cost across independent broker-comparison sources
- Real, sustained Thai-market presence: dedicated Thai site, Thai-language portal, Thai FAQ pages, Thai-speaking staff hiring — not just a translated marketing page
Weaknesses
- Recurring, multi-source pattern of withdrawal friction specifically tied to profitable/disputed accounts: withdrawal requests met with account freezes, cancelled profits (citing 'hedging' or 'quote errors'), and slow or non-existent support response — corroborated across ForexPeaceArmy, WikiFX's complaint log, and Thai review sites, though it appears to affect a minority, not the majority, of users
- Abnormally high spreads and slippage reported specifically on gold/XAUUSD and during volatile news events, including one documented 190-point GBPUSD spread spike that forced a margin close-out (2024) — this is a real weak point for the Thai retail trader base, which trades gold heavily, and should not be hidden behind the broker's low-FX-spread marketing
- Standard withdrawal processing is reported as slow by majority Thai user sentiment (1-5 business days, worse over weekends), despite the broker advertising 'no internal fees'
- The Eightcap brand name has been actively cloned by scam operators (eightcap.vip, flagged by the FCA itself; EightCapInvest, flagged by Canadian regulators OSC/CSA) — this is not a strike against the real regulated broker, but it is a genuine consumer-confusion risk Thai users should be warned about explicitly
- Leverage and account terms differ materially by entity (1:30 tier-1 vs 1:500 offshore) and it was not possible to confirm with certainty which specific entity Thai retail clients are onboarded under by default
🕐 Data updated: 2 Jul 2026 — each review shows its own "Data as of" date.